Effective date: January 1st 2021
StarVPN Services LLC processes user data to a limited scope – for provision of the Services, processing payments for the Services, as well as the functioning of our websites and mobile applications. We process the following basic information:Information for creating your account
As our products cater to different user needs, they may collect different data points during their performance.
StarVPN Services LLC guarantees a strict no-logs policy for StarVPN Services, meaning that your internet activity while using StarVPN Services is not monitored, recorded, logged, stored or passed to any third party. We do not store connection time stamps, used bandwidth, traffic logs, IP addresses or browsing data. From the moment a StarVPN user connects to one of our VPN servers, their internet data becomes encrypted. Any internet activity becomes no longer visible to ISP, third-party snoopers or cyber criminals.
Service providers. We use third-party service providers to help us with various operations, such as payment processing, email automation, website and app diagnostics, analytics and other. As a result, some of these providers may process personal information.
Some of our main long-term service providers:
Sometimes our service providers, for example, distributors, resellers, and app store partners, will be independent controllers of your data. Their terms and conditions and privacy policies will apply to such relationships.
Your personal information may be processed in any country in which we engage service providers. When you use our Services, you acknowledge the transfer of your personal information inside of the country where you reside.
If you’d like to edit your profile information, delete your account or data, or request to provide you with a copy of your personal information, please contact our support team. Please note that you may need to pass through a couple of account verification steps so that we can verify you are the owner of the account.
If you wish to unsubscribe from our communication, you can opt out at any time by clicking the unsubscribe link at the bottom of each message or contacting us at email@example.com.
Some browsers have incorporated a “do-not-track” feature that can send a signal to the websites you visit, indicating you do not wish to be tracked. Currently, our systems do not recognize browser “do-not-track” requests.
If you disagree with the processing of your data by StarVPN Services LLC, please do not use our Services. You can request us to discontinue processing your personal data, in which case your data will be processed only as much as it is necessary to effect the discontinuation of your use of the Services (e.g., final settlement, or deleting all personal data based on your email address), or finalizing other StarVPN Services LLC’s legal relationship with you (e.g., record keeping, accounting, processing refunds).
We take data security very seriously and take all steps reasonably necessary to secure your data (whether technical, physical, or administrative). However, no company can guarantee the absolute security of internet communications. By using the Services, you expressly acknowledge that we cannot guarantee the security of any data provided to or received by us through the Services and that any information received from you through the website or our Services is provided at your own responsibility.Information for users in the European Economic Area (EEA)
The European Union's General Data Protection Regulation (“GDPR”) requires that we provide notice in a specific way to our European users about their privacy rights.
Users based in the European Economic Area (EEA) receive additional rights related to their personal data. You may:
If you are a California resident, you can implement your rights as provided in the California Consumer Privacy Act (CCPA) by contacting us at firstname.lastname@example.org. As per definitions in the CCPA, please note that StarVPN Services LLC does not sell your personal information.Other Terms
To ensure the security of personal data, StarVPN Services LLC employs various administrative, technical and physical security measures; however, it is your responsibility to exercise caution and reason when using the Services. You will be personally responsible if such action violates any third party’s privacy or any other rights, or any applicable law. Under no circumstances is StarVPN Services LLC liable for the consequences of your unlawful activities, your willful and negligent activities that violate applicable laws or third-party rights, and any circumstances that may not have been reasonably controlled or foreseen.