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Cookie Policy & GDPR

Cookie Policy

Effective date: January 1st 2021

Our cookies are categorized in the following categories:
  • Essential cookies. These cookies are essential for enabling user movement around our website. These cookies do not gather information about you that could be used for marketing purposes and do not remember where you have been on the internet. This category of cookies cannot be disabled.
  • Functionality cookies. Functionality cookies are used to remember information you have entered or choices you made (e. g. language) on the website, so the next time you visit the website you will not have to set them again.
  • Analytics cookies. These cookies are set to collect information about how visitors use our website. Because of them we can make improvements to our website and report our performance.
  • Advertising cookies. These cookies are placed by third-party advertising platforms or networks to deliver ads and track ad performance. In some cases, these cookies enable advertising networks to deliver ads that may be relevant to you based upon your activities on our website and other websites (in such cases, ad serving might be based on automated decision-making).
How to manage your cookie preferences

You can control what cookies are set on your devices. Most types of cookies can be disabled or deleted by using your browser settings. Please note that if you set your browser to refuse cookies, you may not be able to use all features of our websites. The following links provide information on how to modify the cookies settings on some popular browsers: Google Chrome, Apple Safari, Microsoft Internet Explorer, Mozilla Firefox.

If you would like to disable advertising cookies, you can visit http://www.youronlinechoices.com. If you choose to turn off these cookies you will still see advertising while browsing but it may not be tailored to your interests.

If you wish to opt out of our ability to track you across devices, you may install the Google Analytics Opt-out Browser Add-on.

GDPR

Information for users in the European Economic Area (EEA)

Please note that unless expressly noted otherwise, StarVPN (as defined in General Terms) shall act as the responsible personal data controller for any data processed.

Grounds for data processing

Your personal data is mainly processed for the purpose of providing you the best Services under the legal basis of performance of the contract between you and StarVPN, as provided in our General Terms.

We also process your personal data under the legal basis of our legitimate interest:

  • to properly administer business communication with users;
  • to operate our services and ensure their secure, reliable, and robust performance;
  • to receive knowledge of how our website and applications are being used.

StarVPN may process your personal data for marketing purposes in the following cases: when we obtain your consent for such processing (the legal basis for processing, in this case, is your consent) or when applicable law permits us to contact you without separate consent (under the legal basis of a legitimate interest).

Term for storing personal data

We keep your personal data for as long as reasonably necessary for the purposes set out in this Privacy Policy. The data might be kept longer if required for tax, accounting, payment processing purposes, to ensure we would be able to defend or raise a claim, or where we have a specific need - though we will generally not keep personal data for longer than two years following the last date of communication with you, unless the data is necessary in order to provide the Service.

International transfers

StarVPN is based outside the EEA and has service providers established in various countries. These locations may not guarantee the same level of protection of personal data as the one in which you live. We assess the circumstances involving all cross-border data transfers and have suitable safeguards in place to require that your personal data will remain protected in accordance with this Privacy Policy. If necessary, we use standard contractual clauses approved by the European Commission to transfer your personal information from the EEA to other countries.

Your rights

Users based in the European Economic Area (EEA) receive additional rights related to their personal data. You may:

  • request us to erase your personal data;
  • object to the processing of your personal data which is done on the basis of our legitimate interests (e. g. for marketing purposes);
  • request us to provide you with a copy of your personal data in a structured, commonly used and machine-readable format or to transmit (if technically feasible) your personal data to another controller (only where our processing is based on your consent and carried out by automated means);
  • restrict the processing of your personal data (when there is a legal basis for that);
  • withdraw your consent where processing is based on a consent you have previously provided;
  • exercise your rights by contacting us directly or, if all else fails, by lodging a complaint with a supervisory authority.